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Frequently asked questions

Search through our database of frequently asked questions and see if it's a common question!

Wherever possible! Please advise standard or express postage.

Yes, select the paypal express check out. Then choose the credit card/ debit card option to check out.

If you are not sure, just send a message to with your enquiry and our friendly chainsaw techs will help you.

Yes. All our parts are sold with a 12 month replacement warranty.

We post and despatch our freight daily at 9.00am, 2.00pm & 5.00pm.EST. The arrival of your package depends on Australia Post, parcel or express.

Yes we do. We ship internationally using Australia Post. Just send an email with your order and address for a free, quick quote.

No. However, there is free delivery daily in Launceston, Tasmania.

Of course! Email is best for photos etc.

Look at the feedback page, Paypal Express business checkout, based in Tasmania, Australia for 20 years.

still have questions?

We are happy to help you with any question or problems you might have.head
over to contact page and send us question.